Casa Mágica | Aldea Zama Tulum | Pool + Cinema





About this stay
Interaction with guests
You will have access to the entire condo with a balcony overlooking the pool.
Other things to note
Stress Free Checkout - no need to worry about chores. Our team will take care of all the details and ensure you have a relaxing last day at home.
Amenities
Property facilities
Guest reviews
5.0· 1 reviewPhotos
31 photosWhere you’ll stay
Tulum, Quintana Roo, México
Meet your host
Hola, I’m Monica, founder of Soul Stay Tulum. For me, a beautiful villa is just the beginning. What makes a stay special is how you feel when you’re there—the welcome, the thought behind a small surprise, the feeling that someone has taken the time to understand you. I’m a mother, an entrepreneur and someone who believes life’s meaningful moments deserve to be celebrated. Whether you’re planning your honeymoon, bringing your closest friends together or marking a milestone birthday, I know this isn’t just another booking. It’s something you’ve been looking forward to, and something you want to get right. Together with Andrea and our local Guest Experience team, I help turn those plans into a stay that feels personal to you. We’ll get to know what matters to you, help bring the details together and be there throughout your time in Tulum. Tell us what you’re celebrating. I’d love for Soul Stay to be part of your story. Monica Founder, Soul Stay Tulum
House rules
- Check out: 11:00pm
- Check in: 4:00 pm
- Quiet hours: from 11pm until 9am
- Pool hours are 9am to 9pm
- Max number of guests is 4
- Smoking inside the unit is strictly prohibited
- No parties/events
- No pets
- Condo complex rules enforced by the administration.
- - Pets are not allowed
- - Smoking weed is illegal and Mexico and is not allowed to smoke inside the condo or in any area in the condo complex.
Cancellation
Terms of Service Reservations Soul Stay Tulum offers villa stays and guest services through our team and property partners. Additional experiences have separate prices, availability and supplier terms disclosed before confirmation. Cancellations For direct bookings: • Cancel within 48 hours of booking for a full refund less a 5% card processing fee, if arrival is at least 14 days away. • After that window, cancellations at least 30 days before arrival receive a 50% refund. • Cancellations fewer than 30 days before arrival are non-refundable unless the initial 48-hour provision applies. Platform bookings follow the policy shown when booked. Security Deposit Direct bookings require a $500–$4,000 USD deposit, disclosed before booking. A card hold is placed one day before arrival and released within seven days after checkout if no damage is found. Bank processing times vary. Any damage deduction will be communicated with supporting documentation. Property Rules Guests must follow occupancy limits, quiet hours and house rules. Events, outside visitors and external vendors require written approval. Celebration stays do not automatically permit parties. Guests are responsible for damage beyond normal wear. Serious violations may result in termination of the stay and applicable charges. Privacy Personal data is used for bookings, payments and guest services, shared as needed with service partners or authorities, and retained only as necessary or legally required. Website Content belongs to Soul Stay Tulum or its licensors. Unauthorized reuse is prohibited. We aim for accuracy and will communicate booking errors. We are not responsible for third-party websites. Disruptions and Changes Disruptions beyond our control are handled under booking terms and applicable law. Updates apply prospectively; confirmed terms remain unless agreed otherwise or legally required. Statutory rights remain unaffected. Contact hola@soulstaytulum.com